Account Management
Managing your account for the APX Trading Indicator Suite is straightforward and secure, handled through our Squarespace-powered website. This section covers how to access your client portal, handle subscriptions (including cancellations), update details, and follow best practices for security. If you need assistance, reach out to our support team at support@apxtrading.io
Creating an Account
If you're new:
On the website, navigate to the sign-up page (often under "Register" or "Get Started").
Enter your email, create a strong password, and provide any required details (e.g., payment info for subscriptions).
Verify your email via the confirmation link sent to your inbox.
Log in to the client portal to activate your APX Suite access.
Accessing the Client Portal
To manage your account:
Visit our website at apxtrading.io
Locate and click the "Client Portal" link, found in the navigation menu or footer.
Sign in using your registered email and password. If you've forgotten your credentials, use the "Forgot Password" option to reset.
Once signed in, you'll have full access to your dashboard for overseeing subscriptions and other account features.
Managing Subscriptions
From the client portal dashboard:
View Subscription Details: See your current plan, renewal date, and features (e.g., access to all five APX indicators: Flow, Pressure Boundary, Bernoulli Break, Venturi Break, and RSI).
Upgrade or Downgrade: Select "Subscriptions" > Choose a new tier > Confirm changes. Upgrades take effect immediately; downgrades apply at the next billing cycle.
Update Billing Information: Go to "Billing" > Edit payment methods (e.g., credit card details) or view invoices.
Cancel Subscription: Navigate to "Subscriptions" > Select your plan > Click "Cancel" > Follow prompts to confirm. Cancellations are effective at the end of the current billing period, and you'll retain access until then. No partial refunds are issued, but contact support for any concerns.
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